AOL

For AOL Version 9.0:

Hotmail

1. Click the Options link, on the main menu tabs, then Safe List.
2. Type empyreanbenefits.com in your Safe List.
3. If you see (sender's name)@empyreanbenefits.com email in your Junk Mail folder, click "This is not Junk Mail" to avoid having email from Empyrean sent to the Junk Mail folder in the future

Yahoo

1. Open your Yahoo! mailbox
2. Click Mail Options
3. Click Filters
4. Click Add Filter In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: (sender's name)@empyreanbenefits.com
5. At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. Click the Add Filter button again
6. If mail from BuyDomains has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field

MSN Version 9.0

1. Open your latest Empyrean email, (sender's name)@empyreanbenefits.com
2. Copy the address in the "From" line
3. Click on Settings: Email | Junk email (it's at the bottom left of the screen, just above Calendar)
4. On the Email settings screen, click Junk Email Guard
5. Select Safe List
6. In the space provided under "Add people to the safe list," enter the address you copied from the "From" line
7. Click Add

For earlier versions of MSN:

1. Open your latest Empyrean email
2. Copy the address in the "From" line
3. Click on Email settings (it's at the bottom left of the screen, just above Calendar)
4. On the Email settings screen, click Junk Mail
5. Select Safe List
6. Click Add an item to this list
7. When the Add To Safe List box appears, enter the address you copied from the "From" line into the space provided
8. Click Add

Outlook 2003

In Outlook, there are a few ways you can do this:

1. Open any Empyrean email, then add the sender or the sender's domain to your Safe List
2. Find the address in the "From" line of your most recent Empyrean email and add it to Personal Contacts in your Outlook Address Book
3. Open any Empyrean email, then select Mark as Not Junk

Earthlink

With Earthlink, you must add our sending address to your Address Book:

1. Open your latest Empyrean email
2. Copy the address in the "From" line
3. Click on Address Book (it's on the left, below your Folders)
4. When your Address Book opens, click the Add button
5. On the Add Contact screen, find the Internet Information box
6. Enter the address you copied from the "From" line into the top Email box
7. Click Save

Verizon

With Verizon, you must add our "From" address to your Safe List

1. Go to your Verizon Inbox
2. Click Options
3. Select the Block Senders tab (near the top of the screen)
4. On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List." In the space where it says, "Enter email address or sub domain to always accept even if the domain is blocked," enter the address in the "From" line of your most recent Empyrean email.

CleanMyMailbox

1. If Empyrean email is filtered, click on the white "W" icon on the left column of the mailing
2. When the pop-up window comes up, simply click the Add to Whitelist button

Alternate whitelisting methods:

1. Click on the White List button
2. Add (sender's name)@empyreanbenefits.com to the bottom of your existing list
3. Click the Submit List button
4. Click the Subject White List button
5. Add Access Update to the bottom of the list on a line by itself
6. Click the Submit List button

Mailblocks

1. Click the "Addresses" tab
2. Click "New"
3. Type (sender's name)@empyreanbenefits.com
   
   • Make sure that "Accept Mail From This Address" is selected under Receiving Options
   • Uncheck "Display in People Picker" under Other options
4. Click Submit
5. Click OK

MailShield

1. Click Friends from the toolbar
2. Click Add
3. Type (sender's name)@empyreanbenefits.com
4. Click OK

MailWasher

1. Click Tools, then Blacklist & Friends
2. Click Add (located on the right, the Friends list side)
3. Make sure Plain email address is selected
4. Type (sender's name)@empyreanbenefits.com
5. Click OK
6. Click OK

McAfee Spamkiller

1. Click Friends from the sidebar,/li>
2. Click Add
3. Type (sender's name)@empyreanbenefits.com
4. Click OK

Oddpost

1. Check your 'Probably Spam' folder
2. If you see that mail from Empyrean was incorrectly filtered out:
   
   • Select it
   • Click the "Move to Inbox"
   • Click "Mark as Not Spam" button

SpamAssassin

1. Add the following entry to your user prefs file, which is found in the spamassassin subdirectory on your web/mail server whitelist_from (sender's name)@empyreanbenefits.com
2. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory
3. If you have no user_prefs file in this subdirectory, create one
   
   • http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
   • http://www.cleanmymailbox.com/sauptool/

SpamButcher

1. Click the Configure button
2. Go to the "Known Senders" tab
3. Click Add under "Known Good Senders and Recipients"
4. Type (sender's name)@empyreanbenefits.com
5. Click OK
6. Click OK again

SpamCop

In SpamCop, you can exempt Empyrean from filtering by adding our "From" address to your Whitelist:

1. Open your browser and go to this page: http://webmail.spamcop.net/
2. Log into your SpamCop account
3. Click on the Options icon in the toolbar
4. Under Mail Management (in the middle), click SpamCop Tools
5. Select Manage your personal whitelist
6. Near the bottom, where it reads "Click here to add to your whitelist," click on Click here
7. Enter the address in the "From" line of your most recent NCAN email message in the first empty slot
8. Click Submit

Spameater Pro

1. Click Filters from the sidebar
2. Click the Approved Senders tab
3. Click Add Filter
4. Type (sender's name)@empyreanbenefits.com
5. Choose 'Full Email Address' under Address Type
6. Select Email Domain
7. Click OK

SpamNet

In Cloudmark SpamNet, you can exempt Empyrean Benefits from filtering by adding our "From" address to your Whitelist:

1. Open your Outlook Inbox
2. On the Cloudmark SpamNet toolbar, click Options
3. Click Advanced
4. Select the Whitelist tab
5. Click the Add button
6. Enter the address in the "From" line of your most recent Empyrean email message and click the OK button
7. Click OK again, then Yes, then OK one last time

Spam Inspector

1. Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu
2. Make sure Email is selected under 'Add a New Friend'
3. Type (sender's name)@empyreanbenefits.com
4. Click the >> button
5. Click Close

Spam Interceptor

1. Follow the Trusted link under Authentication Lists
2. Enter the email address (sender's name)@empyreanbenefits.com
3. Click Add

SpamPal

1. Click on the SpamPal system tray icon with the right mouse button
2. Click 'Add to Whitelist' from the menu
3. Type (sender's name)@empyreanbenefits.com
4. Click Add

Spam Sleuth

1. Select File
2. Select Configure
3. Go to the Friends category
4. Make sure Active is checked
5. Type (sender's name)@empyreanbenefits.com on a line by itself in the entry field
6. Click OK

Other

Some email programs do not offer easy ways to whitelist senders. You may need to contact your internet service provider's customer service or technical support to whitelist us to your email account. Here are a few other methods of ensuring you receive email from us:

1. Always check your junk email folders first if you are expecting a message from us
2. Try adding the sender's email address: (sender's name)@empyreanbenefits.com to your address book or contact list
3. Move the message from your junk folder to your Inbox or forward the message to yourself
4. Go to your email's spam filtering option and add our domain: empyreanbenefits.com or (sender's name)@empyreanbenefits.com